Frequently Asked Questions (FAQs)

  • $10 flat-fee shipping (covers entire order) for most US orders, usually sent USPS Priority Mail with package tracking.
    • Exceptions: Large, hard-to-package and/or orders requiring special handling, extra packing material, special delivery arrangements etc. may require extra shipping and/or handling fees. Some larger, bulky and/or delicate items will automatically add extra shipping fee to order. If any order requires extra/ custom shipping we would inform/ discuss before proceeding. Please notify us during checkout of any special shipping needs/arrangements. Local pickup / delivery available if you’re in the Motor City.

  • All orders are discreetly & nondescriptly packed & labeled.  Packing slip (inside sealed box) contains enough info to help us ensure we pick, pack & address the correct items, packing slip doesn’t contain personal payment or billing details.

  • Most orders are processed & traveling within 1-3 days, we would contact you if any delays expected over regular processing or shipping timeframes.

  • Shipment Tracking:
    • When your order has shipped you will receive an email with package tracking number(s).
    • If you have/create a Motor City Seeds account then real-time tracking information/link is always available via your account Orders list/dashboard.
    • If you order/checkout as Guest and don’t have a Motor City Seeds account then if you misplace your tracking # email our friendly support team can look up/provide your shipment tracking # upon request.

  • Shipping terms: All orders shipped Carriage Paid To (any risk for delivery transfers to Buyer when we hand your order to shipper, Buyer responsible for purchasing any desired insurance and for filing/ following up on any shipping claims). Please indicate during checkout if you want insurance (our support team will follow up with info on options/costs).  (It’s our experience that the vast majority of USPS Priority Mail packages w/ regular package tracking make it to their destination AOK, although FYI shipping times have been lagging on some shipments due to COVID-related delays.)

  • International shipping (anywhere besides USA): Due to the complexity of our product, international shipments happen smoothest when Buyer initiates the shipping order using Buyer’s preferred carrier/shipping account and makes arrangements for any transit-related fees, duties, declarations & documents (customs forms, certificates etc.); we work with Buyer’s shipping, legal, and/or accounting team(s) to properly prepare your parcel for smooth hassle-free travel (which may include careful (re-)packing & document preparation to help satisfy local import requirements; handling & documentation fees depend on complexity of your order/geographical logistics).

  • Whilst our seed packs are all hermetically-sealed-by-breeder & handled/stored with care, once your parcel is shipped from our seed vault(s), your package has the possibility (due to Mother Nature + the nature of the shipping industry) of encountering a potentially wide/extreme range of temperatures during its journey. Factors that can influence the temperatures experienced by a parcel (and therefore your seeds) include real-time weather conditions along the entire route of travel + the overall time a package spends in extreme-condition locations (Temperatures inside shipping warehouses, airplane cargo holds, delivery trucks, mail-carts and mailboxes can reach at least º20F above or below outside temperature; the range of potential outside temperatures across the continental USA = -40°F to +130°F)…

  • Although cannabis hemp seeds are generally hardy, durable & resilient (at least a couple of today’s favorite legacy strains were spawned from 10+-year-old beans… and the cannabis hemp species didn’t make it 28+ million years by having weak seeds :-), seeds & pollen keep best by avoiding rapid shifts/ extremes in temperature or humidity. Depending on the weather/ season you may want to consider a few precautions to help your parcel have as mild & mellow of a journey as possible:

    • We actively monitor real-time & upcoming weather and when potential extreme conditions are forecast, try to schedule shipments to reduce likelihood that seeds will travel (& potentially sit in a hot/cold warehouse or delivery truck) over a weekend.

    • You know your local delivery landscape/ context better than we do; please try to retrieve your parcel as soon as possible after it arrives especially if it could be left in a temperature-sensitive place (i.e. a mailbox/ porch/ etc. that bakes in sun or freezes in chilly winds…).

    • Our Climate-Care Shipping upgrade is available: If you select Climate Care Shipping during checkout then we will carefully insulate & climate-protect your package: $20 upcharge ($30 total shipping) for most US orders, covers insulating & temperature-regulating material appropriate for upcoming weather conditions (icepacks etc.) & larger-size/up-tier Priority Mail box (to accommodate extra insulating material) (Above upcharge/fee is for most US orders. Larger shipments and/or extra-heavy-duty insulating/packaging may require custom upcharge). (If you select Climate-Care shipping then our team will reach out to coordinate optimal delivery & would let you know if any special handling is advisable.)

  • All prices & payments listed on our site are in $USD

  • Payments accepted via the following credit cards: Visa, Mastercard, Amex, JCB, Apple Pay, Google Pay

  • Payments accepted via these types of cryptocurrency: ₿ Bitcoin BTC, US Dollar Coin USDC, Shiba Inu SHIB, Dogecoin DOGE, Ethereum ETH, Litecoin LTC, Bitcoin Cash BCH, or DAI.
    • Real-time payment/status updates provided via our crypto payments processor Coinbase Commerce; please complete/put through your payment/transfer within 1hour or your order will be canceled.

  • We accept snail-mail payments via paper check, money order (USPS or Western Union), and cash.
  • Once your payment clears, orders often begin processing/packing immediately, sometimes via multiple warehouses/seed vaults. If you place an order, want to make a change, and can get ahold of us (quick!) before payment and/or goods have begun physically processing/ moving then we may be able to modify/change an order. Once your order has processed then all sales by Motor City Seeds are final (no refunds) however all of our breeders warranty their gear so if you should require service/support for your gear (defects germination etc.) please contact breeder directly. 

  • All of our breeders guarantee customer satisfaction with their gear, all gear service/support is provided directly by each breeder; replacement/service policies may differ by breeder, each breeder’s gear guarantee/service/support policy is listed on our Guarantees page and on each strain’s Product Page/listing.

  • In the USA, since the 2018 Farm Bill went into effect all cannabis hemp seeds, as they do not contain THC or CBD, are classified/regarded as industrial hemp products i.e. uncontrolled/no longer included in the Controlled Substances Act, i.e., cannabis seeds are in the same legal category as hemp-yarn socks or edible hemp protein powder, i.e. uncontrolled & (from a regulatory perspective) treated just like any other everyday consumer product.

  • Cannabis hemp seeds, regardless of the variety & cannabinoid content of the plants those seeds may produce, contain at most an infinitesimal/barely-trace level of THC or CBD:  the legal limit (in USA) of THC for a product to be considered a legal hemp product = under 0.3% (3 parts per thousand), where the typical THC level of cannabis hemp seeds is ~5 nanomoles or 0.0005% (5 parts per million). 

Many of the original source genetics in our strains (especially landraces) were originally grown for use as temple offerings or sacraments consumed/offered in local religious, shamanic, funereal and/or ancestor ceremonies. Multiple well-documented archaeo-anthropological-botanical discoveries dating back over at least 3,500 years (including ancient burial tomb & temple excavations) all included cannabis hemp seed, flower and/or resin remnants/ fossils/ artifacts in the close possession of persons of religious significance. Cannabis’s ancient presence in human religious practice is also confirmed by multiple reverent mentions across 6,000+ years in the sacred texts/scriptures of many of the world’s faiths….

  • If COAs (Certificates Of Analysis) (aka lab reports) are available for a strain this will be indicated in the Product Details. To protect integrity most breeders will not openly post their COAs but may share with a grower that has genuine need & agrees to respect grower’s wishes w/ COA privacy. If you’d like to see COAs for a strain(s) please enquire with enough info about your project (e.g. why you need COAs) so we know you’re for real.

  • Bulk Packs & Volume Discounts: The availability of bulk packs, and price breaks/volume discounts at various quantities, varies by breeder & strain. Some of our seeds/strains/varieties are one-time-only runs with limited quantities available & some strains sell out fast (so get ‘em while we got ‘em!), others have production/multi-acre/hectare quantities available.  For larger orders, some breeders will work with you on assembling a custom seed package w/ pricing tailored to the needs of your project & parameters so if you’re planning a larger grow or have specific genetics requirements please get in touch for white-glove service, we’re happy to help put together a bespoke genetics bundle that meets your budget & maximizes your yield. We love & welcome special requests!